Flying with Taiwan’s EVA Air for the first time was a pleasant surprise. Everything is done with the customer in mind, starting with the service and ending with the branding. “EVA” stands for Evergreen Airways.
The friendly EVA Air flight attendants moved efficiently up and down the aisles in elegant dark-cyan uniforms. During meal service, they wore pastel-colored aprons. “Watch out! The cart is coming!”

Eva Air flight attendants (Photo credit: Star Alliance)
A nice touch was the complimentary pair of slippers. On a 15-hour flight from Toronto to Taipei, those slippers were incredibly useful.
Even a dental floss pick was included with the meal. The variety of lotions and even fresh flowers in the washroom were details I had never seen on other airlines.

EVA Air Washroom Lotions
The airline also found a clever way to capture passengers’ attention during the safety briefing: an animated presentation with a touch of humor.

EVA Air Flight Safety Animation

EVA Air Flight Safety Animation
I spent a few hours at Taiwan Taoyuan International Airport while waiting for my connecting flyght to Bangkok.

Taipei Airport Info Booth

Eva Air aircraft

“Hello Kitty” Phone

Taipei Airport Christian Prayer Room

Taiwanese Brandy

Taipei Airport Washroom Sign

Creative construction sign at Taipei Airport